READY FOR YOUR FIRST SHOT

Be ready before the technician arrives.

Select your model, review the available specifications and coordinate preparation with our technical team.

Purchased modelMachine version

DC ONE

Pre-installation coordination checklist

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Exact model and version

Match the model, group count, standard or high version and a photograph of the rating plate to your order. Do not transfer specifications between machine generations.

Counter and positioning

Prepare a level, water-resistant surface capable of supporting the ready-to-use machine and associated equipment. Allow for service access around and above it, grinder space and handle movement. Final counter dimensions depend on approval of the exact version's layout.

Service routing

Counter-hole position and size, and access below the counter, must follow an approved drawing for that machine. Do not drill the counter before technical team approval.

Electricity and safety

A qualified electrician must match voltage, phases, earthing, circuit protection and the appropriate cable or connection to the rating plate and local regulations. Catalogue power alone is not sufficient to select a socket, cable or fuse. Customers must not connect or modify wiring themselves.

Access and handover

Check the delivery route, door widths, lift, final position and access to the water valve and electrical isolator. The site must allow the technician to work safely.

Coordination before dispatch

Send photographs of the counter and utilities, order details and unresolved questions to the service team. The visit is arranged after site readiness has been reviewed and approved by the technical team.